We stand behind our goods and services and promote a responsible, ethical and eco-conscious approach to shipping and delivery.

Shipping Options

All of the options for shipping are visible at checkout. We use all major carriers—UPS, Fed Ex and USPS. Shipping costs are dependent upon the items ordered and the option you choose.

We offer: Ship Complete, Ground, 2nd Day and Overnight

While we do offer expedited shipping options, we encourage you to choose Ship Complete, which consolidates multi-item orders into a single shipment. This means less shipping materials and resources (and less waste) are used to get an entire order to you.

Please note that shipping times are estimated and apply only to deliveries made in the contiguous Unites States. We do not ship on Saturdays, Sundays or US holidays. If your package is urgent, we strongly suggest using UPS or FedEx.

International Shipping rates are all via air, delivery times may vary depending upon the country. There are limitations on delivery within certain areas and countries throughout the world.

Availability Issues

We process and deliver orders as timely as possible within the limits of available stock. In the event that an item you’ve ordered is temporarily out of stock or permanently unavailable, we’ll alert you immediately. You’ll then have the option to modify or cancel your order. If you choose to cancel, we will fully refund you as soon as possible. If you choose to re-order an out-of-stock item, simply click on the provided link and you will be alerted as soon as it’s back in stock and available to ship.

Tracking My Order

To check the status of your order or track your shipment, please sign in to your account and visit your order page. You can also track your package directly with the carrier by using the tracking number sent to you in a confirmation email. If you have any questions, email us at hello@bodhitree.com.